Bridging Customer Experience and Project Execution

Customer-focused professional with 10+ years of experience advocating for client needs, resolving complex issues, and coordinating cross-functional teams to deliver seamless service.

Adept at managing competing priorities, analyzing process gaps, and driving improvements that enhance customer satisfaction and team performance.

Currently transitioning into Project Management, specifically Ai Project Management. With training in Agile methodologies, task tracking systems (Jira, ClickUp), stakeholder communication. known for strong organizational skills, clear communication, and a proactive, solution-oriented mindset.

Seeking an entry-level Project Manager or Project Coordinator role where customer insight and operational awareness can support project success.